Why MyLogistics

Software runs the network. People run your account.

Automation is what makes a hundred facilities behave consistently. It is not what you get instead of a phone call.

The three ways to do this

Direct, broker, or network. Side by side.

A comparison of going direct to a 3PL, working with a broker or freight forwarder, and MyLogistics.ai across seven criteria.
Criterion	Going Direct to a 3PL	Working With a Broker or Freight Forwarder	MyLogistics.ai
Technology & systems	Not offered: No shared system — coordination happens by phone, email, and spreadsheet	Not offered: A booking layer sitting on top of someone else's operating system	Clear advantage: One proprietary platform running the entire network — live inventory sync, automated rate shopping, and reconciled billing in a single system
Rate leverage	Not offered: Priced on your volume alone	Not offered: Marked up over underlying 3PL rates	Clear advantage: Priced across the full network's combined volume
Accountability when something goes wrong	Not offered: You're the point of contact with every facility	Not offered: Coordinates, but the 3PL still executes — and blame moves between them	Clear advantage: One account team owns the outcome across every facility
Invoicing	Not offered: A separate invoice and reconciliation process per facility	Not offered: A broker invoice layered on top of facility invoices	Clear advantage: One consolidated, reconciled invoice
Adding a new warehouse, channel, or country	Not offered: New vendor search, contract, and onboarding, every time	Not offered: Broker re-shops the relationship for you — same lag	Clear advantage: Route volume to an existing network node — no new integration
Visibility	Not offered: Whatever portal, or spreadsheet, each facility gives you	Not offered: A reporting layer once removed from ground truth	Clear advantage: One dashboard. See exactly where every order and shipment stands, in real time.
Contract terms	Not offered: Locked into that facility's terms and minimums	Not offered: Locked into the broker's placement, not the facility	Clear advantage: One master agreement. Capacity reallocated as you grow

Technology & systems

Going Direct to a 3PL

No shared system — coordination happens by phone, email, and spreadsheet

Working With a Broker or Freight Forwarder

A booking layer sitting on top of someone else's operating system

MyLogistics.ai

One proprietary platform running the entire network — live inventory sync, automated rate shopping, and reconciled billing in a single system

Rate leverage

Going Direct to a 3PL

Priced on your volume alone

Working With a Broker or Freight Forwarder

Marked up over underlying 3PL rates

MyLogistics.ai

Priced across the full network's combined volume

Accountability when something goes wrong

Going Direct to a 3PL

You're the point of contact with every facility

Working With a Broker or Freight Forwarder

Coordinates, but the 3PL still executes — and blame moves between them

MyLogistics.ai

One account team owns the outcome across every facility

Invoicing

Going Direct to a 3PL

A separate invoice and reconciliation process per facility

Working With a Broker or Freight Forwarder

A broker invoice layered on top of facility invoices

MyLogistics.ai

One consolidated, reconciled invoice

Adding a new warehouse, channel, or country

Going Direct to a 3PL

New vendor search, contract, and onboarding, every time

Working With a Broker or Freight Forwarder

Broker re-shops the relationship for you — same lag

MyLogistics.ai

Route volume to an existing network node — no new integration

Visibility

Going Direct to a 3PL

Whatever portal, or spreadsheet, each facility gives you

Working With a Broker or Freight Forwarder

A reporting layer once removed from ground truth

MyLogistics.ai

One dashboard. See exactly where every order and shipment stands, in real time.

Contract terms

Going Direct to a 3PL

Locked into that facility's terms and minimums

Working With a Broker or Freight Forwarder

Locked into the broker's placement, not the facility

MyLogistics.ai

One master agreement. Capacity reallocated as you grow

This is the structural difference. Book a network assessment and we'll map it against what you're running today.

Get a Network Assessment

Why not go direct

The same warehouses. A different outcome.

Category	Going direct	With MyLogistics
Pricing	You negotiate alone, against your own volume	Rates set by the volume of the entire network
Selection	You pick from whoever returns your call	Matched on capability, cost, compliance and transit
Exceptions	You chase the warehouse, then the carrier	One team owns it end to end and reports back
Billing	A separate invoice and format per vendor	One reconciled invoice across every service
Growth	New geography means a new search and a migration	New geography means routing to a node already live
Visibility	A login per warehouse, and a spreadsheet to combine them	One system of record across every location

Pricing

Going direct

You negotiate alone, against your own volume

With MyLogistics

Rates set by the volume of the entire network

Selection

Going direct

You pick from whoever returns your call

With MyLogistics

Matched on capability, cost, compliance and transit

Exceptions

Going direct

You chase the warehouse, then the carrier

With MyLogistics

One team owns it end to end and reports back

Billing

Going direct

A separate invoice and format per vendor

With MyLogistics

One reconciled invoice across every service

Growth

Going direct

New geography means a new search and a migration

With MyLogistics

New geography means routing to a node already live

Visibility

Going direct

A login per warehouse, and a spreadsheet to combine them

With MyLogistics

One system of record across every location

The service model

People who are accountable for the operation underneath.

A named team, not a ticket queue

Dedicated client leads who know your SKUs, your seasonality and your retailers by name.

Present on the warehouse floor

Our people sit inside the facilities running your work — issues get caught in the building, not in a report.

Reachable where you already work

Real-time Slack and WhatsApp channels on every account. No portal-only support.

Measured on your compliance

Near-zero chargebacks across marketplace and retail accounts, recognised twice for customer service excellence.

Your team

Who you'll actually work with.

Solutions architect

Owns your network design.

Client lead

Owns your day to day.

Implementation manager

Owns getting you live.

Operations specialist

Owns the work itself.

Meet the team →

Against the alternatives

When we are the right answer, and when we are not.

VS. A SINGLE 3PL

A single provider is simpler until you outgrow their footprint, their certifications, or their channel expertise. Then you are back to adding vendors. We start from a network, so the second and third facility are already part of the arrangement.

VS. DOING IT YOURSELF

Managing your own network gives you full control and full overhead: sourcing, contracting, integrating, and reconciling every one of them. Some brands should do this. Most find the coordination cost exceeds the savings.

VS. FULFILLMENT SOFTWARE

Software tells you what happened. It does not receive a container, argue a chargeback, or find capacity in November. We bring both, because the software is only useful if someone is accountable for the operation underneath it.

Facilities under contract

100+

Countries live

10+

Sq ft available across the network

85M+

Orders shipped per day

25,000+

Typical inbound turnaround

24h

Delivery to most of the US

1–2 DAY

Next step

Start with a network assessment.

We map your current setup, recommend a network, and price it against what you pay today. No cost, no commitment — and you keep the analysis whether or not you move a single pallet.

Get a Network Assessment Talk to an operator

YOUR SETUP TODAY

RECOMMENDED NETWORK

PRICED COMPARISON

TRANSITION PLAN